Tuesday, September 20, 2011

Profiling

Profiling. This has been a repeated word I heard , thought and used these past days. My passion to know personalities has never ceased and slowed down. It will remain a never-ending quest, as I mature, as man evolved. Interesting to note that I am in the world where I wanted  in terms of culture.

While I was coaching my agents, I realized that I have been so used to profiling that some of it are based on opinion not on observation. This causes friction, not with my agents but with myself. An added stress to my already stressful environment. To profile, you have to interact with them, to hear them talk and see their points of view. But one of my sessions last night, I found myself interrupting my agent's statements and assuming what they are about to say. For a moment, I listened to myself. I ask myself if I know how to listen still. LISTEN. I hear them, I teach them and I encourage them. But listening to them as a person, I don't know...

We need to hear ourselves to be able to know how to listen. Lately though I have spend time hearing myself more than hearing the people around me. Traffic in my head but when I segmented it, most of them are shallow and less important that I thought. If all else listen to what others are saying without assuming, we need a few leaders and soldiers only. We be the guard of our mouth and heart.

So, how am I doing with profiling? I am pretty good at it, except that I have denials when it comes to profiling myself.

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